Extravaganza: Greg Keilin- When Training Goes Wrong



Virtually every training director will experience the unexpected–a trainee who has
professional and/or personal challenges that interfere with her/his internship experience.
These situations are often challenging, frustrating, and time-consuming for the training
staff, and can include such issues as competency concerns, medical or mental health
issues, pregnancy or family leave issues, conflicts between the intern and supervisors,
legal and ethical violations, and a myriad of other scenarios. This presentation will
provide guidance for both new and experienced Training Directors about how to handle
these challenging situations, as well as how to make use of the various consultative and
support options that are provided by APPIC and APA.

Learning Objectives:
Participants will be able to:
1. More effectively intervene with interns who are experiencing competency concerns.
2. Appreciate the importance of the “gatekeeper” function when it comes to intern
competency concerns.
3. Identify a range of effective intervention for interns who are experiencing non-
competency issues and concerns.